Before you buy

Does your string actually need replacing?

A good half of the strings that come across our bench do not need replacing. They need wax, a re-serve, or nothing at all. Here is how to tell the difference — including every case where we would tell you to keep shooting the string you already have.

  • Keep shooting normal wear
  • Re-serve a repair, not a new set
  • Have it looked at bring it in
  • Replace it stop shooting it
Keep shooting

It has gone fuzzy

A soft halo of broken fibre along the bare string is normal, and it is the single most common reason someone orders a string they did not need. Those are outer fibres that have shed. The strands carrying the load are underneath and untouched.

Wax it and keep shooting. The one exception is fuzz that stands up in a single spot rather than evenly along the string — that is not age, that is the string rubbing on something, and it is worth finding out what before it wears through.

Our warranty says the same thing: every string in the world fuzzes, and it does not affect performance.

Re-serve, not a new set

The centre serving is separating

Gaps opening in the serving where the nock sits, or serving that has started to unwind at one end. Look at what is underneath: on a string that is otherwise sound, the strands under the serving are usually in perfect condition, because the serving is what has been taking the beating.

On today's short-brace, high-poundage bows the centre serving is a consumable. A worn one means the serving is worn out. It does not mean the string is.

We re-serve centres at the counter in Campbell River and Kamloops — $45, any brand of string, usually while you wait. Ask us before you replace it.

Replace it

A strand is cut or broken

One strand parted, picked, or sliced. This is the one case on this page with no argument to it: stop shooting the bow.

A cut strand is not a cosmetic loss of one strand out of twenty. The remaining strands are now carrying load they were not sized for, the string is off length on one side, and whatever cut it — a burr in a cam track, a sharp edge on a cable slide — is still there and will cut the next one.

Find the cause before the new set goes on. If a cam track has a burr in it, it will cut anything we build.

Have it looked at

The serving is worn where it meets the cam or the string stop

Flattened, shiny or fluffed serving where the cable rides in the cam track, and a polished patch where the string lands on the string stop. Some of this is unavoidable — those are the two highest-stress points on the bow and they chew servings for a living.

What matters is the depth. Serving that is flattened is doing its job. Serving worn through, so the strands beneath show, has stopped protecting anything and needs dealing with before it becomes the entry above.

This is mileage rather than a fault, so it is not a warranty matter — but it is free to have us look at it.

Keep shooting

It looks grey, dry and dirty

A string that has gone pale, stiff and slightly hairy has lost its wax. That is a maintenance job, not a replacement. Wax it — work it in with your fingers, the friction is what melts it down into the bundle rather than leaving it sitting on top.

Do not leave it, though. Wax is what lets the strands slide against each other instead of sawing at each other, and a dry string collects grit that then works like a file from the inside. Neglect is what shortens strings far more often than shooting them does.

Both shops will wax a string over the counter if you would rather watch it done once first.

Have it looked at

Your peep no longer lines up

First, the part that is not a fault. Every peep moves a little between brace and full draw — that is the string twisting as it comes under load, it happens on every bow ever built, and up to an eighth of a turn is normal.

The test is what you see at full draw. Come to anchor and look. If the peep is square, it is doing its job however far it turned on the way there. If it lined up when the bow was tuned and now points somewhere else at full draw, the string has changed — not your anchor and not your form. That is creep, and on one of our sets inside six months it is our problem to fix.

Read the full definition on the Warranty page before you claim — it is written to be measurable rather than vague.

Have it looked at

The end loops or the speed nock area look tired

The end loops sit in the cam and take the whole load of the bow through a tight radius, and the speed nock area gets handled every time the bow goes in a press. Fuzzing here reads worse than it is, because the serving is thin and tightly packed to begin with.

Look for the serving lifting off the loop, unwinding at the end, or any strand visible through it. Loops are not something to gamble on — this is the part that is holding the bow together.

Measure it

The one you cannot see: your numbers have moved

A string that has crept does not necessarily look like anything at all. It shows up as measurements drifting off the numbers on your bow's limb sticker, and that is the only reliable way to catch it. If you take one habit off this page, make it this one: measure the bow when the string is new, write it down, and measure again if anything feels different.

A peep out of alignment, a draw length that has grown, a brace height that has dropped and an axle-to-axle that no longer matches spec are four symptoms of the same thing.

  • Brace height — measured from the deepest part of the grip to the string. Dropping means the string has got longer.
  • Axle-to-axle — measured axle centre to axle centre. Growing means the same thing from the other direction.
Have it looked at

How far off is too far?

[CONFIRM: how far out of spec before you would twist it back versus replace the set — a number for brace height and one for ATA. This is the question every one of these pages gets asked and the only one left unanswered here, so it is worth pinning down.]

Either way, bring it in or send us the numbers. A set that has crept inside six months is a warranty rebuild, not a purchase.